COVID-19 Updates and FAQs

COVID19 Updates and FAQs

COVID-19 Arrival Protocol and Safe Plan

ICM’s approved COVID-19 Arrival Protocol & Safe Plan outlines important steps international travellers must take while travelling and when they arrive in Manitoba, as well as how to prepare a 14-day quarantine plan required by the Government of Canada. This guide also provides critical information for students and staff about how to live and study safely as we navigate the complexities of COVID-19 and support one another during this global pandemic. Download the COVID-19 Arrival Protocol & Safe Plan here.

Latest Updates

Dear Students:

The global pandemic of the COVID-19 Coronavirus has quickly changed the landscape of higher education. With the health and well-being of our students and staff top of mind, ICM is offering the Fall 2020 and Winter 2021 semesters remotely (meaning all classes will take place online) with an emphasis on delivering quality course content to students*. We will continue to monitor the impacts of COVID-19 and respond accordingly to ensure our program continues to be delivered to you in future terms.

We have put together this FAQ page to help you get the answers to the questions you may have regarding COVID-19 and its impact on your studies. Please use the menu bar on the left-hand side of this page (above, if on a mobile device) to navigate to the page of most interest to your specific situation, whether it be general questions about the virus, questions about the current semester of study, or questions about future terms.

If your questions remain unanswered, please reach out to our team to assist you further. If you are a new/prospective student, please contact info@icmanitoba.ca. If you are a current student or alumni, please contact advisor@learning.icmanitoba.ca.

We want you to know that ICM will be here for you through the semester, the semester break, and the coming years of your studies in Canada. There is a lot of uncertainty now, but you are not alone, and we are going to be here with you every step of the way.

 

Sincerely,

Robert Daudet
College Director & Principal

*Similar to the University of Manitoba (UM), some courses will have mandatory in-person components, some taking place during the term, while others may take part prior to the commencement will be communicated to students through the Enrolment & Course Expectations Guide. Students enroled in courses with mandatory in-person components will be notified and information will be shared with these students directly.

COVID-19 FAQs (Frequently Asked Questions)

  • What is COVID-19

    • Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person.
  • What are the symptoms?
    • Symptoms may take up to 14 days to appear after exposure to COVID-19 and include:

      • fever
      • cough
      • difficulty breathing
      • pneumonia in both lungs
  • How is it spread?
    • Between people who are in close contact with one another (within about 2 metres/6.5 feet).
    • Through respiratory droplets, produced when an infected person coughs, sneezes, or in saliva when speaking in close proximity.

      According to the Centre for Disease Control (CDC), the virus is thought to spread mainly from person-to-person.

    • Touching an object that has the virus on it, then touching your mouth, nose, eyes before washing your hands. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

  • Identifying COVID-19 symptoms can be difficult as they are like those of a common cold or flu:

    Allergies Cold Flu Coronavirus

    Sneezing

    Cough

    Fever

    Fever

    Headaches

    Sneezing

    Cough

    Cough

    Itchy, runny, stuffy nose

    Headaches

    Headaches

    Shortness of breath

    Itchy, red, watering eyes

    Sore throat

    Sore throat

    Symptoms appearing 2-14 days after exposure

     

    Watery eyes

    Fatigue (tiredness)

     
     

    Muscle or body aches

    Muscle or body aches

     
     

    Runny or stuffy nose

    Runny or stuffy nose

     
  • How can I prevent to get sick
    • Wash your hands frequently for 20 seconds.
    • Avoid contact with anyone who is sick.
    • Avoid touching your eyes, nose, and mouth.
    • Practice social distancing.
  • What should I do if I am sick?
    • If you are sick, you should take the following CDC’s Recommendations for Prevention to protect yourself and the community:
      • Stay home except to get medical care.
      • Contact your instructors and advisor@learning.icmanitoba.ca to let us know you are unwell.
      • Avoid public areas and public transportation.
      • Separate yourself from others in your home.
      • Any person concerned about their exposure to or risk of having COVID-19 should first call Health Links–Info Sante at 204-788-8200 or 1-888-315-9257 (toll-free) to ensure they receive medical advice appropriate to their specific health concerns.
      • Use Mobile Doctor or call ahead before visiting your doctor in person.
      • Cover coughs and sneezes with elbow.
      • Wear a face mask if you are sick.
      • Clean your hands often for 20+ seconds.
      • Avoid sharing personal items.
      • Clean all surfaces that you touch.
      • Monitor your symptoms and stay at home until you are instructed to leave
  • When do I have to self-isolate/quarantine?
    • Manitobans are strongly advised to cancel or postpone any non-essential international travel. This includes limiting travel, even within Manitoba, to essential trips only. Self-isolation is recommended for the following individuals or groups for a 14-day period after departing the area they were visiting, or since their last known contact or exposure to someone that has been diagnosed with COVID-19. This does not include:
      • workers involved with the commercial transportation of goods and services;
      • workers who live in a neighbouring jurisdiction and travel to Manitoba for work;
      • health care workers who travel to work from outside the province;
      • normal personal travel in border communities.
    • If symptoms develop during the 14-day self-isolation or self-monitoring period, contact Health Links - Info Santé to determine if testing for COVID-19 should be considered. In cases where testing is not recommended, stay home (self-isolate) until well 
    • More information can be found at https://www.gov.mb.ca/covid19/infomanitobans/index.html 
    • What is Social Distancing?
    • According to the CDC, social distancing involves “remaining out of congregate settings, avoiding mass gatherings, and maintaining distance” whenever possible to limit the ability of the virus to spread.
    • This means avoiding concerts, restaurants, bars or clubs, malls, conferences, and any non-essential locations where there are large groups of people who may not know they are sick yet.
    • How will Social Distancing save lives?
      • While the same number of people will still get the virus, social distancing slows down the rate at which people get sick.
      • This gives hospitals and the health care system a chance to help the most severe cases to recover
      • This also protects doctors, nurses, and health care workers as well as other patients in hospitals from spreading the virus.
      • This concept is called “Flattening the Curve”. If you want to understand more about how viruses spread and how social distancing can help save lives click here.
    • Should I wear a face mask?
    • As per the Province of Manitoba Prepare and Prevent information:
      • Wearing a non-medical mask has not been proven to protect the person wearing it. However, good hand hygiene and cough etiquette will provide significant protection from viral respiratory illnesses.
      • The evolving evidence on transmission of COVID-19 suggests that infected people may spread the virus without experiencing symptoms, or before symptoms begin. Choosing to wear a non-medical mask when visiting public places for essential trips (e.g., grocery stores, taking the bus) is one way to protect those around you. Be sure to carefully wash your hands before you put on a non-medical mask, and after you take it off. Also, avoid touching your face as much as possible. This will further reduce the risk of spreading COVID-19.
      • Wearing a non-medical mask is another way of covering your mouth and nose to prevent your respiratory droplets from spreading to others or landing on surfaces. A mask can reduce the chance that others are coming into contact with your respiratory droplets, in the same way as practicing cough etiquette by covering your mouth and nose with a tissue when coughing or sneezing, or coughing or sneezing into your sleeve.
      • The best way to protect yourself is to regularly clean your hands, practice good cough etiquette and practice social (physical) distancing, including self-isolating when you are sick or have been exposed to COVID-19.

      It is also important to recognize the cultural practice of wearing face masks across the world. In several countries across Asia, wearing face masks is often seen as an act of solidarity and collective responsibility to minimize the transmission of diseases. It is also believed that wearing a mask prompts people to not touch their face or eyes.

       This understanding is crucial to reducing the social stigma and discrimination that can occur when people associate a disease, such as COVID-19, with a population or nationality, even though not everyone is specifically at risk for the disease.

    • How can I stay connected while practicing social distancing?
      • During these times it is important to take care of ourselves. If you are feeling disconnected you can also try to video chat with your friends and family, call them on the phone, or send them messages and chat online. Make sure you are eating well and stay healthy and hydrated. We recommend you take a break from reading the news, watch some funny videos, try to relax a little bit and get a good night’s sleep.

      • If you would like to speak with someone about how you are feeling we would also encourage you to connect with MySSP which is a 24/7 online counselling service available in over 60 different languages, where you can call, text, and video chat depending on your preference.  

      • Advising is also available by phone, email, and online chat if you would like to connect with a Student Success Advisor to discuss any concerns that you have.
    • How can we support each other through this difficult time?
      • Express empathy to each other - it’s normal to feel sad, stressed, confused, scared or angry during an outbreak.

      • Help each other to make connections with friends, family, and others to talk about how they feel.

        If you or someone you know feels overwhelmed, help them seek support from a healthcare professional.

      • Talk to people about how it is important, in general, but especially now, to keep the body as healthy as possible by eating well, exercising, and getting enough sleep.

      • Discuss how often you’re checking social media. In order to limit worry, one can limit their media exposure to a few trusted sources and try to access it less frequently. Help people understand that there is a lot of misinformation out there.

    • What are the travel air restrictions into Canada?
    • (From IRCC’s website) To protect Canadians from the outbreak of COVID 19, the Prime Minister announced travel restrictions that will limit travel to Canada. Until further notice, most people cannot travel to Canada, even if they have a valid visitor visa or electronic travel authorization (eTA). These restrictions stop all non-essential (discretionary) travel to Canada.

      With some exemptions, only Canadian citizens, permanent residents, as well as some foreign nationals will be able to enter Canada by air.

      Some international students will meet exemption criteria, if they held a valid study permit or were approved for one prior to March 18th, 2020. For more information, please consult https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors-foreign-workers-students.html#restrictions-students

    • How will we support current international students who are studying at our colleges?

Academic: We quickly moved to remote /online delivery of instruction in tandem with our university partners to minimize disruption to studies.  Our instructors are available for online meetings with students and have moved our peer-led programming (e.g. peer tutoring) to online platforms.

Student Support: While we cannot continue in-person group activities, we are offering programming and student services online to ensure students remain engaged, connected, and supported (online chat/activities, games, peer support, etc.).  We will also continue our proactive support to students, reaching out to them electronically to ensure they are safe and secure.

Health and well-being: We will be conducting health checks with students to ensure they have the supports they require to be healthy in mind and body.  Our university partners have committed to continue providing essential services to students including on-campus dining (for those living on campus).  Our staff stand ready to assist and support students during urgent circumstances.

    • What aspect of Covid-19 diagnoses and treatments are covered by the students’ health insurance?

Students are covered by health insurance.  Note that tests are available based on screening measures (i.e. you must have symptoms or demonstrated risk of exposure), but there is no charge for testing or treatment. Students diagnosed with an illness when they are in Canada, including COVID-19, are eligible for medically necessary treatment as per the normal terms and conditions of their policy. If, for any reason, a student returns to their home country they are subject to the “home country exclusion” and will not be eligible for reimbursement under the terms and conditions of the policy. COVID-19 will be treated like any other illness in this situation.

    • How do we support newly arrived students during the 14 days of isolation regarding finding accommodation, food, and other necessities?

We are prepared to help identify temporary accommodation which will support their immediate shelter and dietary needs during isolation.  In addition, we will design virtual orientation activities to help student engage with peers and adjust – as best as possible – to university life in Canada. This is in addition to the measure noted above.


September (Fall) 2020 Term FAQs

  • Should I still apply to ICM?

    • Yes! ICM will be offering its entire Fall 2020 (September to December*) term remotely through our digital campus. This means that all September term courses will take place online with live instruction. Students will be able to participate in classes wherever they are in the world and there will be no need to travel to Winnipeg for the September term*. This is a great opportunity for students to begin their studies from the safety and comfort of their own home.

       

      *Similar to the University of Manitoba (UM), for courses that have mandatory in-person components, these components will be delivered in the early weeks of January. More information to come as announced by the UM
  • I'm a new student. Do I need a visa to enrol?
    • Students do not need to have a confirmed visa in order to enrol or start their studies in the September term; however, they will need a confirmed visa in-hand to enter Canada when in-person studies resume in 2021. Students should plan to apply for their visa as soon as possible, as processing times are longer than usual.
  • Are visas/study permits still being processed?
    • The Canadian government is posting regular updates on its website. We encourage students to apply for permission to come to Canada through regular channels for visas/study permits. When these visa offices re-open and international travel is permitted, students may avoid further delays by having paperwork submitted in order to start classes in-person.
  • What is the deadline to apply for my visa?
    • ICM does not require students to have a visa in order to begin their remote studies. Students will, however, need a visa when the time comes to physically travel to Winnipeg to resume your classes in 2021 when public health orders permit. New students should plan to apply for their visa as soon as possible, as processing times are longer than usual.
  • I’m a new student. What happens to my fees if I enrol and my visa is later refused?
    • If new students do not currently have an approved visa, choose to enrol in courses, and their visa is later refused, their refund request would be based on the refund policy for current students – meaning they would likely be charged for the courses that they are enrolled in, even if their visa is refused and they no longer decide to come to Canada. Please see our Fee Refund Policy.

    • Students must voluntarily withdrawal, or VW, from their courses before the end of their third week of the term (as per the deadline in the Academic Calendar published in the Student Portal) if they do not want to be charged for the courses they are studying. If their visa is refused after that time period, students could still complete the courses they have enrolled in. If a new student is worried about a visa refusal and they don’t want to risk paying for courses at ICM if they cannot join ICM, then they may wish to defer to our January intake.

  • When should I plan to travel to Winnipeg? Can I travel to Winnipeg if I am studying remotely (online)??
    • While it is up to each student and their family to decide when to travel, we strongly recommend that students follow the travel advisories issued by their home country, as well as Canada’s policies for foreign nationals entering Canada. Since the September and January terms will be primarily online, we do not recommend that students plan to travel until in-person studies are confirmed to resume.
    • Regardless of your location, we want to ensure you have access to services to support you in your academic studies. This includes:
      • Course options that are accessible in different time zones

      • Ongoing online Peer Education tutoring support

      • Expanded online student advising hours

      • Increased online student activities in early mornings, evenings, and weekends

      • Recorded webinars to access workshops at times that are convenient for you

    • Recently the Canadian government announced that it is amending the travel restrictions for international students beginning on October 20, 2020. Students with approved visas, all of the appropriate documentation, and who will be attending a Designated Learning Institution (DLI) with an approved COVID-19 readiness plan in place will be able to begin traveling starting on October 20, 2020. This change to travel restrictions affects all international students, regardless of where they are travelling from or when their study permit was approved. Travellers should not make any travel plans until they have met all requirements and received all necessary authorizations. Read the government’s announcement.
    • ICM has an approved COVID-19 readiness plan and is on the list of DLIs with an approved COVID-19 readiness plan in place. If an eligible student is considering travelling to Winnipeg, they should refer to the FAQ below for more information on safe travel protocol and how to create their 14-day quarantine plan (refer to “Once travel restrictions are lifted and I am permitted to travel to Canada, how can ICM support me in my arrival and quarantine planning?” below).
  • Once travel restrictions are lifted and I am permitted to travel to Canada, how can ICM support me in my arrival and quarantine planning?
    • ICM is excited to welcome students to Canada once travel restrictions are lifted. The safety and wellbeing of all students, instructors, and staff is a top priority and as such, it is important for everyone to follow Canadian government regulations for the COVID-19 pandemic so everyone can stay safe and healthy. ICM has created a COVID-19 Arrival Protocol & Safe Plan. This document goes through some important steps international travellers must take while travelling and when they arrive in Manitoba. It also guides students on how to create their 14-day quarantine plan required by the Government of Canada. The document can be downloaded here. The document is subject to change and students are recommended to again download and read the latest version of the guide prior to travelling.
    • Eligible students who choose to travel are recommended to plan their travel during a scheduled break between terms to ensure their studies are not impacted.
  • I’m a new student. What is the deadline to provide my final high school results?
    • We understand that due to high school closures around the world, final results may not be received in time for the start of the term. In these cases, we will accept official transcripts through to the end of the second week of classes. Students are advised to submit their final results to ICM Admissions as soon as they become available.
  • Is there any discount for studying online?
    • Tuition fees will remain the same. While the courses will take place online, we will continue to maintain our commitment to offering you small class sizes. Students will still be charged the Student Services Fee as they will still have access to University of Manitoba services online such as the Student Counselling Centre, Student Accessibility Services, the Academic Learning Centre and more. A full list of the services available and how to access them will be provided to students in September.
  • I will not be in Canada while studying the September 2020 term. Do I need to pay for health insurance?
    • Students who are not in Canada for the duration of the September-December term may be eligible to opt-out of their Guard.Me health coverage for the term. An opt-out form will be available in August. For new students, this will not affect the minimum deposit required to secure your place and receive your Letter of Acceptance.
  • Will my classes be presented live or will I be watching pre-recorded videos?
    • For the most part, classes will have some ‘synchronous’ activities and lectures, meaning that students will need to be online at their specific class times to participate in the class. This will give students the opportunity to interact with their fellow classmates and ask questions of their instructors in real-time. Classes will also often be recorded so if a student has connectivity issues or wishes to re-watch the lecture, they’ll be able to download it and watch again for future reference.
  • Will I be able to see my classmates during class?
    • Yes, instructors will often encourage the use of webcams to facilitate group discussions and other class activities. ICM will also host an online Orientation for new students, as well as online meet-ups and other social events where students can interact with each other both using webcams and chat and make new friends before they arrive for their in-person term.
  • What kind of academic support will you be offering?
    • ICM will offer a variety of programming to support student learning. This will include online sessions held by Student Success Advisors as well as University of Manitoba Faculties to ensure students have the most up to date information pertaining to their studies. Regular advising will be available to students through Zoom on a daily basis. Once circumstances change, and it is safe for us to proceed with in-person events, we will resume this type of programming for those who remain in Winnipeg.
  • How will the time difference between my home country and Winnipeg be managed?
    • ICM will schedule many courses in a variety of timeslots, including morning and evening (Winnipeg time). Students are encouraged to register in courses as soon as their enrolment is open in order to have the best selection of both popular timeslots and courses.
  • I’m a new student. Will I be able to experience the digital learning environment before I enrol?
    • Yes! ICM’s Marketing Team will host a variety of live and asynchronous events and online “demo classes” leading up to September including webinars and free online courses like Pre-Arrival Success Strategies (PASS), which will give students the opportunity to get first-hand experience in our online learning environment. Some activities will be available only to students with a Letter of Acceptance. Students should check their emails for instructions on how to register for these online session.
  • What happens if a student wants to join online but is impacted by connectivity issues?
    • Instructors are working on developing assessments that are conducive to the remote delivery environment and not simply replicating what is being done during in-person classes. These assessments may include longer periods of time to complete and submit assignments/exams to accommodate challenges like slower internet connections.

      ICM will be offering extended Voluntary Withdrawal periods so that students who are unable to fulfill their course obligations will be able to withdraw from courses with no academic penalty. ICM continues to offer a withdrawal period with no financial penalty in the first three weeks of the term.
  • I'm not sure if studying online is right for me – what should I do to decide?
    • This is something every student will need to consider – will you be able to participate in courses online and be successful from home, or would you feel more comfortable deferring your intake and starting in-person in 2021? There is also the option to try the online courses for one or two weeks, and then choose to voluntarily withdrawal (VW) before the end of the third week of the term. If a student voluntarily withdrawals before the Withdrawal Date deadline (no financial penalty) as per the Academic Calendar, they would not be charged for the courses and would not receive any academic penalties.
  • I'm a new ICM student and I don’t want to take online classes. Can I change my start date to the next intake?
    • Yes, please request an Intake Change Request form to defer to our next intake. There is no fee to defer. New students can request to defer any time before the start of the September term
  • What will happen to my deposit if my semester is cancelled because of COVID-19?
    • Students’ deposits are completely safe. In the unlikely event that we will have to cancel a semester because of COVID-19, students will have the option to either defer to a later semester or receive a refund.

    • Please note that the likelihood of this happening is extremely low. We have options available to ensure students still get the education and support they require.

    • What happens if I decide to withdraw from the program?
      • As a first option, we encourage students to remain in the College. If they wish to defer their studies to a later term, they may do so with no academic penalty.

        We recognize that this is an uncertain time and that students and their families may make alternate decisions.  Should a student wish to voluntarily withdraw from the College, we will honour the refund policy.

      • If any student has specific questions about how the policy applies to them and their personal circumstances, we would be happy to assist them.

January (Winter) 2021 Term FAQs

Updated October 5, 2020

  • How will the January (Winter) 2021 term be delivered?

    • The January (Winter) 2021 term will be delivered remotely (online).

    • The University of Manitoba (UM) has announced that the Winter (January-April) 2021 term will take place remotely, much like the current Fall (September-December) 2020 term. While we look forward to the day when we can resume in-person classes and events, given the uncertainty of COVID-19 and with health and safety of our community members being our top priority, we have decided to follow the UM’s direction and continue with our remote delivery offering in the upcoming Winter 2021 term .

  • Can I apply to ICM now?
    • Yes! Applications for our January (Winter) 2021 and May (Summer) 2021 terms are open. ICM continues to recommend that students apply for their Letter of Offer as soon as possible. As students will require a confirmed visa in-hand to enter Canada when in-person studies resume in the future, they should plan to secure their Letter of Offer, accept their offer, and complete the necessary steps in order to apply for their study permit/visa as soon as possible. Visa processing times are longer than usual due to disruptions caused by COVID-19.
  • Are visas/study permits still being processed?
    • Yes. The Canadian government is posting regular updates on its website. We encourage students to apply for their visa/study permit as soon as possible so they can avoid further delays once travel restrictions for foreign nationals are lifted and classes resume in-person.
  • I'm a new student. Do I need a visa to enrol in courses?
    • Students do not need to have a confirmed visa in order to enrol or start their studies in the January term; however, they will need a confirmed visa in-hand to enter Canada when in-person studies resume in the future. Students should plan to apply for their visa as soon as possible, as processing times are longer than usual.
  • I’m a new student. What happens to my fees if I enrol and my visa is later refused?
    • If new students do not currently have an approved visa, choose to enrol in courses, and their visa is later refused, their refund request would be based on the refund policy for current students - meaning they would likely be charged for the courses that they are enrolled in, even if their visa is refused and they no longer decide to come to Canada. Please see our Fee Refund Policy.
    • Students must voluntarily withdrawal, or VW, from their courses before the end of their third week of the term (as per the deadline in the Academic Calendar published in the Student Portal) if they do not want to be charged for the courses they are studying. If their visa is refused after that time period, students could still complete the courses they have enrolled in. If a new student is worried about a visa refusal and they do not want to risk paying for courses at ICM if they cannot join ICM, then they may wish to defer to our May intake.
  • When should I plan to travel to Winnipeg? Can I travel to Winnipeg if I am studying remotely (onlin)?
    • While it is up to each student and their family to decide when to travel, we strongly recommend that students follow the travel advisories issued by their home country, as well as Canada’s policies for foreign nationals entering Canada. Since the January term will be online, we do not recommend that students plan to travel until in-person studies are confirmed to resume.
    • Regardless of your location, we want to ensure you have access to services to support you in your academic studies. This includes:
      • Course options that are accessible in different time zones
      • Ongoing online Peer Education tutoring support
      • Expanded online student advising hours
      • Increased online student activities in early mornings, evenings, and weekends
      • Recorded webinars to access workshops at times that are convenient for you
    • Recently the Canadian government announced that it is amending the travel restrictions for international students beginning on October 20, 2020. Students with approved visas, all of the appropriate documentation, and who will be attending a Designated Learning Institution (DLI) with an approved COVID-19 readiness plan in place will be able to begin traveling starting on October 20, 2020. This change to travel restrictions affects all international students, regardless of where they are travelling from or when their study permit was approved. Travellers should not make any travel plans until they have met all requirements and received all necessary authorizations. Read the government’s announcement.

    • ICM has an approved COVID-19 readiness plan and is on the list of DLIs with an approved COVID-19 readiness plan in place. If an eligible student is considering travelling to Winnipeg, they should refer to the FAQ below for more information on safe travel protocol and how to create their 14-day quarantine plan (refer to “Once travel restrictions are lifted and I am permitted to travel to Canada, how can ICM support me in my arrival and quarantine planning?” below)
  • Once travel restrictions are lifted and I am permitted to travel to Canada, how can ICM support me in my arrival and quarantine planning?
    • ICM is excited to welcome students to Canada once travel restrictions are lifted. The safety and wellbeing of all students, instructors, and staff is a top priority and as such, it is important for everyone to follow Canadian government regulations for the COVID-19 pandemic so everyone can stay safe and healthy. ICM has created a Travel and Arrival Protocol document for students. This document goes through some important steps international travellers must take while traveling and when they arrive in Manitoba. It also guides students on how to create their 14-day quarantine plan required by the Government of Canada. The document can be downloaded here. The document is subject to change and students are recommended to again download and read the latest version of the guide prior to travelling.
    • Eligible students who choose to travel are recommended to plan their travel during a scheduled break between terms or before their program start date to ensure their studies are not impacted.
  • Will my classes be presented live or will I be watching pre-recorded videos?
    • For the most part, classes will have some ‘synchronous’ activities and lectures, meaning that students will need to be online at their specific class times to participate in the class. This will give students the opportunity to interact with their fellow classmates and ask questions of their instructors in real-time. Classes will also often be recorded so if a student has connectivity issues or wishes to re-watch the lecture, they’ll be able to download it and watch again for future reference.
  • Will I be able to see my classmates during class?
    • Yes, instructors will often encourage the use of webcams to facilitate group discussions and other class activities. ICM will also host an online Orientation for new students, as well as online meet-ups and other social events where students can interact with each other both using webcams and chat and make new friends before they arrive for their in-person term.
  • What kind of academic support will you be offering?
    • Learning remotely may be a new experience for many students and ICM is committed to offering the academic programming, support, and resources our students have come to expect, regardless of delivery method. These include one-on-one online Zoom meetings with Student Success Advisors to navigate both academic and personal topics, online workshops, Peer Education tutoring support, online ‘office hours’ with instructors, and access to various digital resources to support student learning and academic success while studying remotely.
    • Staying connected with peers and making new friends is also an important part of the ICM experience. Our Marketing and Student Experience teams host regular online social events and meet-ups where students can get to know each other before they arrive in Winnipeg, or even before they start their studies.
  • How will the time difference between my home country and Winnipeg be managed?
    • ICM will schedule many courses in a variety of timeslots, including morning and evening (Winnipeg time). Students are encouraged to register in courses as soon as their enrolment is open to have the best selection of both popular timeslots and courses.
  • What happens if a student wants to join online but is impacted by connectivity issues?
    • Our instructors are developing assessments that are conducive to the remote delivery environment and not simply replicating what is being done during in-person classes. These assessments may include longer periods of time to complete and submit assignments/exams to accommodate challenges like slower internet connections. ICM offers a Voluntary Withdrawal period that allows students who are unable to fulfill their course obligations to withdraw from courses with no academic penalty. ICM also continues to offer a withdrawal period with no financial penalty in the first three weeks of the term.
  • I’m a new student. Will I be able to experience the digital learning environment before I enrol?
    • Yes! ICM’s Marketing Team will host a variety of live and asynchronous events and online ‘demo classes’ leading up to the January term including webinars and free online courses like Pre-Arrival Success Strategies (PASS), which will give new students the opportunity to get first-hand experience in our online learning environment. Some activities will be available only to students with a Letter of Acceptance. Students should check their emails for instructions on how to register for these online sessions.
  • How will courses that require practical components such as labs be delivered remotely?
    • All ICM courses that have lab components will be run in a similar mode to those running at the University of Manitoba (UM). Each course with a required lab will vary in its lab delivery, dependent on UM department approval.
  • How will final exams be conducted remotely?
    • ICM courses that have final examinations as an assessment component will be held online. The Final Exam Schedule is typically released to students during week 6 of the term. Once a student is registered in courses, it is recommended that the student refers to their Course Outline for each course for further information.
  • I'm a new student and I’m not sure if studying online is right for me – what should I do to decide?
    • This is something every student will need to consider. In addition to the online activities designed for new students to experience the digital learning environment, there is also the option to try the online courses for two or three weeks, and then choose to voluntarily withdrawal (VW) and defer before the end of the third week of the term. If a student voluntarily withdrawals before the Withdrawal Date deadline (no financial penalty) as per the Academic Calendar, they would not be charged for the courses and would not receive any academic penalties for the term. Tuition fees would be transferred at no charge for future terms of studies with ICM.
  • I'm a new ICM student and I don’t want to take online classes. Can I change my start date to the next intake?
    • Yes, please request the link to the Admissions Deferral Request Form to defer your start date to our next intake. There is no fee to change your start date. New students can request to defer any time before the start of the January term.
  • What happens if I decide to withdraw from the program?
    • As a first option, we encourage students to remain at ICM. If they wish to change the start date of their studies to a later term, they may do so with no financial or academic penalty before the end of the third week of the term. We recognize that this is an uncertain time and that students and their families may make alternate decisions.  Should a student wish to voluntarily withdraw from ICM, we will honour the Fee Refund Policy. If any student has specific questions about how the policy applies to them and their personal circumstances, we would be happy to assist them.